Voices of Heaven™ provides a mobile therapy service in Sydney Hills Norwest area with a face-to-face location (by appointment) in Norwest. We conveniently attend your home, school or community for therapy sessions and focus on implementing therapy strategies in your everyday settings. Additional travel fees apply, click here for more info.

Voices of Heaven™ also offers music therapy via telehealth.

During the initial assessment session, we engage the client in musical activities designed with therapeutic intent. We then collaborate with you and, where appropriate, others involved in the client’s care (e.g. family members, carers, educators, or other therapists) to understand the individual’s goals, strengths, and support needs.

We also gather the relevant information required by funding bodies such as the NDIS, and complete a formal assessment report outlining our observations, proposed goals, and recommendations for ongoing therapy.

In most cases, the assessment is completed in a single session. However, if the therapist determines that additional time is needed to better understand the client’s needs and inform therapy planning, a second or third session may be scheduled. The assessment process will not exceed three sessions.

Before commencing therapy sessions, you (or for participants under 18, a parent/carer/representative) will be asked to complete an online referral form and return a signed service agreement. The online referral and service agreement outlines important information about the music therapy program such as:

• The duration, frequency and location of your sessions
• The total cost of the music therapy program and how the sessions will be paid for
• Expectations of the music therapy service including the goals of therapy to work towards
• Cancellation policies of a session or ceasing music therapy

The sessions include a variety of creative activities specifically designed to help achieve therapeutic goals.

Recommendations for therapeutic activities that can optimise therapy between sessions can be provided.

Progress notes are kept after each session to document the progression towards the therapeutic goals.

At the end of the music therapy program or prior to the scheduled plan reassessment with the NDIA, a comprehensive progress report (booked under progress report) is written detailing the music therapy supports that have been provided, outcomes achieved, and any recommendations for further therapy.

In order to provide an inclusive music therapy service, we work closely with the client’s support team (where possible) including parents/carers, teachers, support workers, other therapists and health professionals to ensure that the music therapy program aligns with the overall health and well-being goals.